Gym Rack Apparel offers ready-to-wear designer fitness apparel and accessories for men and women. We strive to curate active wear that empowers you!
OUR STORY
Gym Rack Apparel was established by Marci Cmerek and Janessa Walls in 2017. Our home base is in Lubbock, Texas.
Marci and Janessa, 2017 opening
Business Partners and Best Friends, we work together to provide active wear that supports, uplifts, and empowers our customers to feel good and look good. As active moms, striving to live a healthy and balanced lifestyle, our busy lives have us constantly on the go. We noticed it was hard to find affordable, high quality, fashionable apparel to keep up! Over one of our monthly dinner dates, Gym Rack Apparel was born. We started in 2017 as an online boutique and in 2019 opened a gym boutique at an awesome local gym, Zach's Club West. Our vision is to bring health and wellness to our community and we are excited about the future of Gym Rack Apparel!
OUR BUSINESS PHILOSOPHY
We are customer-focused and responsive to needs, balanced with a clear understanding that value and quality guide our decision making.
We are dedicated to provide trending, upscale clothing and accessories to men and women
We give personalized service to every customer, whether in store, by phone or on the web.
We continually educate ourselves to be knowledgeable in the ways of health and fitness.
We will provide multiple channels to do business in a secure environment
We recognize that change never ceases; it provides us the opportunity to expand our knowledge and better serve our customers
We encourage management and staff to demonstrate responsiveness and flexibility in servicing customer needs and solving customer problems.
We support open communication at every level of our business processes; operating with an open door policy for both staff and customers.
Easy Returns & Exchanges
Gym Rack Apparel strives to provide an amazing shopping experience and superior customer service. If for any reason you are not content with your order, we gladly accept returns and exchanges for US orders within 20 days from the date of shipment and in new, unused condition with original packaging.
Items purchased through special promotions or sales are not eligible for exchanges or returns.
We offer 3 easy return options free of charge: (1) return for store credit; (2) exchange for another item (availability of a replacement item is not guaranteed); (3) return for a refund. Return shipping is free within the United States.
Orders are processed and shipped within 1-2 business days of placing your order. This excludes weekends and public US holidays. Although great care is taken to ensure all deliveries get dispatched in the allocated time period; in times of higher than normal order volume we hold the right to extend the 1-2 business day processing time.
Shipping Rates
United States
We ship US orders via United States Postal Service (USPS) from our store in Lubbock, Texas.
Orders Under $75USD
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. Shipping time will be displayed at checkout, next to the shipping option that is available. Please note that transit time is displayed in business days and are estimates only.
Orders of $75USD or More
All US orders over $75 receive free shipping, which is automatically calculated at checkout. Allow 2-3 business days for estimated shipping time when you order with free shipping.
The $75 free shipping applies only to United States orders.
International
We ship International orders via United States Postal Service, UPS, Fed-Ex, or DHL from our store in Lubbock, TX. The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Shipping time will be displayed at checkout, next to the shipping option that is available. Please note that transit time is displayed in business days and are estimates only. If during checkout, you do not find your country on the list of shipping destinations, please contact us at admin@gymrackapparel.com.
Please note: You may encounter a customs or duty free fee when receiving your order. This is not in the control of Gym Rack Apparel and this fee will be dependent on your country.
Please be advised that Gym Rack Apparel is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments.
Although we take great measures to ensure our products have a speedy transition through customs, we kindly request that you contact your customs office to thoroughly inquire about import regulations before placing your order, as we will not be liable for packages refused or held for delivery.
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Problems with Your Order
Please contact us at admin@gymrackapparel.com so that we can resolve any issues with your order. We will be back in contact with you within 24 hours.
COLOR Black & White Stripe
Super sleek design
Ultra detailed strappy back for a unique look
Light-medium support, great for studio or gym workouts or just everyday wear